Privacy Policy

1. Introduction

CommonInsightCenter ("we," "our," or "us") is dedicated to preserving your privacy. This Privacy Policy outlines our practices regarding the collection, usage, disclosure, and protection of your data when you visit our website commoninsightcenter.sbs or utilize our yacht charter offerings.

Your utilization of our offerings signifies your acceptance of the data handling described in this document. This document adheres to current privacy regulations including the Personal Information Protection and Electronic Documents Act (PIPEDA) among other pertinent privacy statutes in Canada.

2. Information We Collect

2.1 Personal Information

We gather personal data that you willingly supply to us when you:

• Engage in a yacht charter
• Reach out to us via our website or phone
• Enroll in our newsletter
• Complete forms on our website
• Join in on surveys or special offers

This data may comprise:

• Your name and contact details (email, telephone, residence)
• Financial information (handled securely by third-party entities)
• Your preferences and specifications for charters
• Contacts for emergencies
• Information related to diet and health (if offered)

2.2 Automated Data Collection

Our website automatically aggregates specific information regarding your device and how you interact with our site:

• IP address and geolocation data
• The type and version of your browser
• Webpages you access and the duration of your visit
• Source websites
• Details about your device (model, screen resolution, etc.)

2.3 Cookies and Similar Technologies

Cookies and analogous tracking mechanisms are employed to improve your interaction with our website. These serve to:

• Maintain your preferences
• Analyze how our site is utilized and its effectiveness
• Deliver content tailored to you
• Upgrade our offerings

Control over cookies can be asserted through your web browser configuration or our cookie consent tool.

3. Utilization of Your Information

We utilize the data we compile for these purposes:

• Providing Services: To facilitate yacht chartering, execute reservations, and communicate with you on your bookings
• Client Support: To address your inquiries and offer support
• Handling Payments: For payment transactions and billing management
• Protective Measures: To assure the security of our operations and safeguard against deceit
• Promotional Endeavors: To dispatch promotional content and updates (given your consent)
• Enhancing our Website: To assess traffic patterns and amplify our website's operability
• Legal Conformity: To abide by legal provisions and standards

4. Data Sharing and Disclosure

Your personal information is not sold, traded, or leased to external parties. However, we might disclose your details in these situations:

4.1 Service Providers

We might share information with reputable third-party service firms that assist us in various areas such as: payment handling; website maintenance and hosting; email promotion; traffic analysis and performance enhancement; customer care support.

4.2 Legal Obligations

We might disclose your information if mandated by law or to respond to legal proceedings, court directives, emergencies, or investigations into potential deceptive activities or breaches of the law.

4.3 Corporate Events

If there is a business merger, takeover, or asset sale, your data could be transferred as a component of that transaction.

5. Data Protection

We put into place fitting technical and organizational barriers to secure your personal data from unauthorized entry, changes, exposure, or destruction. Such security measures encompass encryption, secure servers, access management, periodic audits, and staff training.

Nonetheless, no digital transmission or storage system is completely impregnable. Thus, we cannot ensure absolute safeguarding of your information.

6. Retention of Data

Personal information is kept only for as long as necessary to satisfy the intended purposes or abide by legal mandates. Standard durations include:

• Charter bookings: Seven years (for tax/legal compliance)
• Marketing communications: Until you opt out or request deletion
• Web Analytics: 26 months
• Customer care interactions: Three years from the last communication

7. Your Privileges and Choices

You have rights to access, rectify, erase (subject to legal restrictions), transfer data, withdraw consent from marketing, and manage cookies. To exercise these rights, reach out to us via the contact details provided below.

8. External Services

8.1 Google Analytics

Our website usage is analyzed using Google Analytics. Opting out is achievable using the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Platforms

Our site may provide links to social media networks with distinct privacy protocols.

8.3 Payment Processors

Transaction processing is conducted by third-party entities compliant with PCI DSS standards.

9. International Transfers of Data

Your details may be conveyed to and handled in territories outside of Spain. In such cases, we maintain suitable safeguards in accordance with prevailing privacy regulations.

10. Children and Privacy

Our services do not intentionally target children under the age of 13, and we do not purposely accumulate their data. If there's a belief that a child has provided data, please inform us immediately.

11. Revisions to This Privacy Policy

Modifications to this Privacy Policy may happen due to changes in our practices or legal obligations. Any updates will be communicated by posting the revised policy, notifying registered users via email, or presenting a notice on our website. Continued use of our services post-update implies agreement to the updated terms.

12. Contact Information

Should you have inquiries regarding this Privacy Policy or our handling of data, please contact us:

13. Adherence to Google Ads User Consent Policy

We observe compliance with Google Ads user consent policies. Cookie/tracking preferences can be managed at any time through our cookie settings feature.